Overview: Opioid IQ, from InterAct LifeLine is a turn-key technology platform designed to educate communities about the dangers of opioids to prevent substance misuse, overdose deaths and connect individuals to resources, treatment, and support. Designed for state and local governments, nonprofit and recovery community organizations (RCOs), the integrated solution incorporates content and education, connections to treatment services, webinars and support groups, engagement tools and provides outreach to audiences impacted by the Opioid Crisis.St. Petersburg Florida — November 2, 2023 — InterAct LifeLine today unveiled Opioid IQ, a technology platform for agencies that have received opioid abatement funds and need an efficient and automated way to connect their communities to increase awareness, provide education and direct clients to services and community support. Opioid IQ delivers a branded and customized portal that is continuously populated with curated content and education and comes with tools to conduct webinars and online education, outreach to audiences, gather feedback, and collect data to evaluate the program’s effectiveness in real-time.“One of the most important uses of opioid abatement funds is raising awareness of the risks of opioid use, along with the dangers of fentanyl, while directing people to treatment and resources for help,” said Carolyn Bradfield, CEO of InterAct LifeLine. “Opioid IQ uses intelligent tools to provide strategies to help clients maintain a personal recovery program to stay healthy. It helps families who have loved ones struggling with substance misuse by providing tools, resources, and access to counseling. Opioid IQ is a turn-key platform that provides comprehensive opioid-related online resources to stay aware, connected, and educated.”Opioid IQ is automated and comes completely setup requiring minimal resources to maintain and manage. Custom portals are created and branded for each organization and connected to the InterAct digital asset library for a stream of curated content and education. Opioid IQ helps develop an online community through support groups, discussion forums, continuous outreach, and engagement. Analytics reveal the type of content and education being consumed and monitors if outreaches are being read, responses to surveys, and attendance in online groups, forums, or webinars. Data can be used to analyze effectiveness and direct future programs to support the community.“Agencies that have received opioid settlement funds struggle to invest in activities that generate tangible benefits for their community,” added Bradfield. “A good strategy starts with ensuring that those with the greatest needs are aware of help and support in their local community. For individuals that may not have access to technology, InterAct can connect them to free wireless devices and services through the federally-sponsored Affordable Connectivity Program.” Benefits to Opioid Abatement Programs Turnkey Solution — The program comes pre-designed and automated, to reduce compromising staff time or attention.Features — Opioid IQ has comprehensive features for education, engagement, and analysis.Connected Community — It fosters a sense of community by providing a shared platform for learning, collaboration and discussion.Promotes Safety — Ensures community safety through content that educates on recognizing signs of substance misuse while reinforcing the danger of opioids.Secure & Protected — All personal information is HIPAA, CCPA, and ADA compliant. InterAct’s Opioid IQ portal outreaches to and engages audiences via text and email encouraging participation, content viewing, and highlighting opportunities to make valuable connections. The program tracks all interactions including logs-in, content views, or session attendance. Individuals can opt out of having their data displayed or shared. InterAct LifeLine is HIPAA, CCPA, ADA and GDPR compliant. The platform supports Zoom, Microsoft Teams, and other video telehealth services. For more information visit: OpioidIQ XXX About InterAct LifeLine InterAct LifeLine is a subsidiary of Convey Services. InterAct’s online and mobile technology helps behavioral health and addiction recovery programs keep individuals and families connected to extended recovery support, online communities, and to family resources and education. They also offers turnkey technology to support federal, state, and local efforts to fight the opioid crisis. InterAct LifeLine SaaS technology provides a continuous flow of content to portals connected to its digital asset library to educate audiences about prevention, recovery, and wellness. Portals are HIPAA, CCPA, ADA and GDPR compliant, offer discussion forums, messaging outreaches, virtual support groups and telehealth connections. Detailed reports and analytics provide outcome studies on the effectiveness of programs. Explore InterAct LifeLine solutions by visiting https://interactlifeline.com or contacting info@interactlifeline.com or calling 888-975-1382. InterAct LifeLine™ and LifeLine Connect™ are trademarks of InterAct LifeLine LLC. INDUSTRY KEYWORDS: addiction prevention, safety net, fentanyl crisis, substance misuse, overdose prevention, wearable devices, mobile application, healthcare, behavioral health, telehealth, therapy, recovery, family support Press Contact Bruce Ahern — (770) 580-0810 InterAct LifeLine and Convey Holdings bahern@conveyservices.com Get in Touch Get Started with InterAct LifeLine InterAct connects individuals to treatment, supportcommunities & families to improve recovery. Get in Touch

St. Petersburg Florida — October 18, 2023 — InterAct LifeLIne today unveiled a new Virtual Care solution for behavioral health and addiction treatment programs that improves the ability to offer extended treatment, intensive outpatient, or family support. Powered by portal and integrated mobile technology, InterAct’s Virtual Care make treatment, education, community connections and support accessible to more clients and their families as an affordable treatment option. Once an individual completes in-patient treatment, Virtual Care improves recovery by keeping them connected to treatment and support communities longer. Virtual Care removes the restriction of bed space or licensing limits to serve more clients and provides additional treatment options to increase revenue for recovery programs. “People that stay connected to aftercare services using virtual engagement experience less relapse and improved recovery,” said Carolyn Bradfield, CEO of InterAct LifeLine. “Engagement and support beyond in-patient treatment is key, as approximately 85% of people relapse within a year after rehab treatment without a close, interactive connection.” InterAct Virtual Care improves recovery, educates, and supports families, and helps to prevent substance misuse while allowing clients to participate from the privacy of their home. As a family support program, Virtual Care empowers families with strategies to support their loved ones in recovery while at the same time healing the family. The program comes pre-designed and automated to reduce strain on staff time or attention with options to outsource support groups or individual telehealth treatment. InterAct offers Virtual Care at no financial risk to behavioral health and addiction recovery programs through a revenue share model that can be converted to an annual subscription as participation in the program accelerates. Custom portals are created and branded for every treatment facility and connected to the InterAct digital library for an automated stream of curated content and education. Virtual Care creates a strong online community through support groups, discussion forums, continuous outreach, and engagement. Clients can establish a daily schedule to maintain structure and accountability with personal calendars that deliver reminders ensuring they keep commitments and stay on track. “Other companies that offer virtual solutions or apps often bypass treatment program to connect directly with the individual,” added Bradfield. “InterAct’s perspective is that the treatment program should be integrally involved in all virtual care. We partner with behavioral health and addiction recovery programs to empower their success and help them prolong relationships with clients and their families.” Benefits to Behavioral Health and Addiction Recovery Programs Expand Treatment Options — Go beyond in-patient programs to offer extended care, intensive outpatient, or family support.Increase Revenue — Virtual Care removes facility restrictions to serve more clients for longer periods, generating recurring revenue without expanding overhead.Extend Client Relationships — Enroll clients in Virtual Care at time of admission and keep them connected to the program for extended periods, months or even years.Turnkey Solution — The program comes pre-designed and automated, without compromising staff time or attention.Market Differentiation — Virtual Care distinguishes programs by expanding services with new and innovative options.Improve Outcomes — People that stay connected to treatment longer relapse less and have improved recovery. InterAct’s Virtual Care portal outreaches to and engages clients and families via text and email to encourage participation, content viewing, and highlight opportunities to make valuable connections. The program tracks all interactions including logs-ins, content views, or session attendance. Individuals can opt out of having their data displayed or shared. InterAct LifeLine is HIPAA, CCPA, ADA and GDPR compliant. The platform supports Zoom, Microsoft Teams, and other video telehealth services. For more information visit: InterAct Virtual Care XXX About InterAct LifeLine InterAct LifeLine is a subsidiary of Convey Services. InterAct’s online and mobile technology helps behavioral health and addiction recovery programs keep individuals and families connected to extended recovery support, online communities, and to family resources and education. They also offers turnkey technology to support federal, state, and local efforts to fight the opioid crisis. InterAct LifeLine SaaS technology provides a continuous flow of content to portals connected to its digital asset library to educate audiences about prevention, recovery, and wellness. Portals are HIPAA, CCPA, ADA and GDPR compliant, offer discussion forums, messaging outreaches, virtual support groups and telehealth connections. Detailed reports and analytics provide outcome studies on the effectiveness of programs. Explore InterAct LifeLine solutions by visiting https://interactlifeline.com or contacting info@interactlifeline.com or calling 888-975-1382. InterAct LifeLine™ and LifeLine Connect™ are trademarks of InterAct LifeLine LLC. INDUSTRY KEYWORDS: addiction prevention, safety net, fentanyl crisis, substance misuse, overdose prevention, wearable devices, mobile application, healthcare, behavioral health, telehealth, therapy, recovery, family support Press Contact Bruce Ahern — (770) 580-0810 InterAct LifeLine and Convey Holdings bahern@conveyservices.com Get in Touch Get Started with InterAct LifeLine InterAct connects individuals to treatment, supportcommunities & families to improve recovery. Get in Touch

St. Petersburg, FL — August 21, 2023 — InterAct LifeLine’s founder lost her daughter to overdose 5 years ago, but since that time, the deaths from fentanyl-laced illegal drugs has escalated dramatically. Carolyn Bradfield turned grief into purpose and refocused her company to develop a mobile application and SaaS solution that collects data from fitness trackers and smartwatches, notifies if vital signs indicate suspected overdose, alerts contacts and directs emergency help to the individual’s location. Designed for families of adolescents and young adults, LifeLine Connect will integrate off-the-shelf wearables, assess vital signs, and provide real-time geolocation. It is scheduled for widescale release by early 2024.

Atlanta, GA — December 3, 2019 — GivingTuesday — InterAct Lifeline, a SaaS technology solution for addiction treatment and prevention, today announced InterAct Cares, a nonprofit division that supports providing online portal technology and telehealth access at zero or reduced cost to collegiate recovery communities, civic groups, and nonprofits whose mission is to fight the opioid crisis. Donations to InterAct Cares defray the cost of the technology to groups that provide education, treatment or social services to clients or communities that don’t have funding to purchase and manage the technology.

Atlanta, GA — August 12, 2020 — InterAct LifeLine, today launched the InterAct Opioid Resource Platform, an addiction education knowledgebase designed to support Rural Health Initiatives at the federal, state and local level. The Opioid Resource Platform delivers patient and family support tools and telehealth resources to provide relief from the opioid crisis in rural communities where access to treatment is often unavailable. The InterAct platform complies with HIPAA regulations and ADA accessibility and is custom branded for state, regional, municipal or school districts, along with private treatment programs. Each portal is connected to a centralized online library populated with current educational resources on a wide range of drug-related topics, family support and wellness strategies. Community organizations can use the InterAct Opioid Resource Platform to connect and refer individuals to local resources, community contacts and virtual support groups.

Atlanta, GA — August 11, 2020 — InterAct LifeLine, a telehealth platform delivering education and content on addiction and wellness, has moved from a beta program to full release offering addiction treatment programs as well as state and local community groups the ability to use technology for remote patient monitoring and keeping individuals connected virtually after they have completed an addiction rehab program. InterAct LifeLine offers structure and accountability, virtual connections to support groups and treatment professionals, along with education about how to maintain recovery and individual monitoring when needed. InterAct is a sister company of Convey Services.

Atlanta, GA — December 10, 2019 — InterAct Lifeline, a SaaS technology solution for addiction treatment and prevention, today announced the formation of its Strategic Advisory Board. The new board is composed of accomplished leaders in the mental health, telehealth and related technology industries. The board will provide strategic input and support and will be chaired by Carolyn Bradfield, Founder, and CEO of InterAct.

Atlanta, GA — August 1, 2019 — InterAct today launched InterAct LifeLine, the first in a series of online technology solutions designed to reduce addiction relapse, improve long-term recovery care and offer drug abuse prevention support for families. LifeLine helps addiction treatment and collegiate recovery programs leverage technology to better serve their clients, students and families, keeping them connected and improving patient outcomes. InterAct is a newly-formed subsidiary of Convey Holdings and built on portal and networking technology developed by Convey Services.