Family Support Guide » Community Features
Community Features
Directories and chat messaging promote community.
Overview
The family support portal supports interactions between members by adding directories of participants and turning on chat messaging for private conversations.
Key Features
Directories
Set up a directory of participants in the family support program for individuals to find each other and make a direct connection. Choose the types of individuals to appear in the directory and offer members the option of opting out.
Contact Information
Set up your member database with fields that hold information about participants in family support and decide which fields will show up in the contact card.
Chat Messaging
Turn on chat messaging for individuals to find each other in the directory and open up a 1 on 1 dialog with the chat messaging feature.
Set up Community Features
Use directories and chat messaging to allow individuals in the family support program to connect directly for 1 on 1 communication.
Individuals can opt in or opt out of participating in the directory or chat messaging.
Set up a Family Support Directory
Find Directories
Open "Site Options", then "Directories" and "Members".
Select Member Types
Select the types of members that will appear in the directory, if they will be listed, and if they should opt-in or opt-out.
Contact Card
Select the fields to appear in the contact card.
Directory Table
Select the fields to appear as columns in the directory table.
Add Chat Messaging
Turn on Directories
Directories must be setup for messaging to be enabled.
Turn On Messaging
Open "Site Options", then "Messaging". Turn messaging on.
Select Members
Select members that will have chat messaging enabled.
